Terms & Conditions

Last updated: February, 2025

Before We Begin


I’m so excited to support your family on this journey to better sleep! Before we get started, please take a moment to review these terms & conditions. This will ensure we have a shared understanding of how we’ll work together to create a nurturing and effective sleep experience for your child.


My Approach & Goal


My goal is to help your child achieve healthy, stress-free, and quality sleep in a way that aligns with your family’s values and lifestyle. Whether it’s improving sleep routines, reducing night wakings, or adjusting naps, I take a holistic, science-based approach that respects your child’s development and emotional well-being.


1. Overview of Services


By purchasing a service or digital product from MATERNA VITA you acknowledge and agree to these terms and conditions. My offerings include:


1:1 Sleep Support:

Personalized coaching through consultations, sleep plans, and messaging support.

Online Courses:

Self-paced programs with structured content but no direct, individualized support unless explicitly stated.


Guides & Digital Downloads:

Informational resources designed to help parents navigate sleep challenges independently, without direct interaction or customization.


2. What You Can Expect from My Services


1:1 Sleep Support (Consultations & Packages)
• Personalized guidance tailored to your child’s sleep needs.
• Communication through the agreed method (email, WhatsApp, WeChat and Video Calls) for the duration of the support package.
• Response times within 48 hours on weekdays (no responses on weekends).


Online Courses & Digital Guides

• Self-paced content designed for independent learning.

• No direct consultation, support, or messaging assistance is included.

• Any live Q&A sessions, community access, or additional resources will be outlined at the time of purchase.


3. Payments, Refunds & Access


1:1 Sleep Support:

Payment must be completed before services begin. Due to the nature of the service, all

payments are non-refundable. If you need to reschedule, please notify me at least 24 hours in advance to avoid rescheduling fees.


Online Courses & Digital Products:

Due to instant access, all sales are final and non-refundable. If you

experience technical issues accessing your course or guide, please contact hello@maternavita.com for support.


• Access to online courses and guides is granted for lifetime. If an online course is discontinued, reasonable notice will be provided.


4. Disclaimer


• My services and digital products provide educational and behavioral sleep guidance, not medical advice.

• I do not diagnose or treat medical conditions. If you have concerns about your child’s health, growth, or development, consult a pediatrician or healthcare provider.

• Results vary depending on child readiness, family

consistency, and external factors. Following any

recommendations does not guarantee specific outcomes.


5. Intellectual Property & Usage Rights


• All sleep plans, online course content, and digital products remain the intellectual property of MATERNA VITA.

• Sharing, reproducing, or distributing these materials without prior consent is strictly prohibited.


6. Final Notes


If you have any questions, feel free to reach out before we begin. I’m here to guide you with warmth, knowledge, and unwavering support as we help your little one—and your whole family—get the sleep you deserve!


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